Sailer - the perfect partner for efficient water heating systems

Sailer customer service

From consulting and commissioning to maintenance and repair!

Professional and reliable

Sailer is your partner for smooth construction projects. With our systems and services, you benefit from simple handling, low installation costs and fast assembly. Our dedicated customer service team is on hand to assist you with commissioning, maintenance and repairs.

Customized commissioning

Our experts carry out comprehensive functional tests, adjust control parameters for the intended operation of the system and ensure perfect functionality. With professional instruction, we ensure that your personnel are optimally prepared. Commissioning by Sailer Customer Service thus lays the foundation for long-term, reliable system operation.

Download commissioning protocol

Maximum operational safety

With a Sailer maintenance contract, you can ensure the smooth operation and long-term protection of your systems. We increase the service life of your stations, guarantee trouble-free operation and offer customized solutions for your individual needs.

Download inspection plan

Comprehensive service

Our service goes far beyond mere technical support. We offer holistic advice that covers all aspects of your systems. From the initial installation to extending your warranty, we are by your side to ensure that your systems always function optimally.

24-hour emergency hotline

+49 (0)180-5002104 *

* The costs are different for landline and mobile calls and amount to a maximum of 14 cents per minute for landline calls and 42 cents per minute for mobile calls.

The warranty period of our FRIWASTA fresh water stations can be extended to 5 years. Register your system here!

To the registration


Sailer GmbH - Customer service - We are here for you!

By activating external content from, you consent to transmitting data to this third party.
More Info